TRB PROPERTY OPERATIONS LIMITED is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website https://www.thebellecollective.co.uk or engage with us through other channels.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

  • Data: collectively all information that you submit to TRB PROPERTY OPERATIONS LIMITED via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
  • Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this website are set out in the clause below.
  • Data Protection Laws: any applicable law relating to the processing of personal data, including but not limited to the Directive Protection 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK.
  • GDPR: the General Data Protection Regulation (EU) 2016/679.
  • TRB PROPERTY OPERATIONS LIMITED, we or us: THE ROYAL BELL is a trading name of TRB PROPERTY OPERATIONS LIMITED, a company incorporated in England and Wales with registered number 15861106, whose registered office is at Suite 10 Britannia Estate Offices, New Road, Sheerness, Kent, United Kingdom, ME12 1NB.
  • UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
  • User or you: any third party that accesses the Website and is not either (i) employed by TRB PROPERTY OPERATIONS LIMITED and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to TRB PROPERTY OPERATIONS LIMITED and accessing the Website in connection with the provision of such services.
  • Website: the website that you are currently using, https://www.thebellecollective.co.uk and any sub-domains of this site unless expressly excluded by their own terms and conditions.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and company details when you fill out forms on our Site, contact us, or sign up for newsletters.
  • Technical Information: IP address, browser type, operating system, referral source, pages visited, and other analytics data collected automatically when you use our Site.
  • Usage Information: Details of your visits to our Site, including the pages you view, the links you click and other actions you take in connection with our Site.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Our Services: To respond to your enquiries, process your requests and provide information about our services.
  • To Improve Our Site: To monitor and analyse usage and trends to improve the functionality and user experience of our Site.
  • Marketing and Communications: To send you updates, newsletters, marketing communications and promotional offers, where you have opted in to receive such information.
  • Legal and Compliance: To comply with legal obligations, resolve disputes and enforce our agreements.

3. Sharing Your Information

We do not sell, trade or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Site, conducting our business or providing services to you, provided they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agencies).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that business transaction.

4. Data Security

We store your data on secure servers and take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. Payment details are encrypted using SSL technology; typically, you will see a lock icon or green address bar (or both) in your browser when this technology is used. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Technical and Organisational Measures

We have implemented technical and organisational measures to deal with any suspected data breach. If you suspect any misuse, loss or unauthorised access to your data, please let us know immediately by contacting us via this email address: info@thebellecollective.co.uk

6. How to Protect Your Information

If you want detailed information on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

8. Cookies

Our Site uses cookies to enhance user experience, analyse website traffic and serve targeted advertisements. You can choose to accept or decline cookies through your browser settings, but this may affect the functionality of the Site.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email if we hold the contact information to do so. Please check back regularly to stay informed of any updates. 

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us in writing to TRB PROPERTY OPERATIONS LIMITED, 175 High Street Bromley BR1 1NN or by emailing info@thebellecollective.co.uk